• Questions and Answers

    Everything you need to know, and more …

    Questions About Us

    Are you open to the public?

    Yes, we are open to the public so we welcome you to come in and make your selections.

    What should I bring with me?

    Please bring pictures, ideas, inspirations to let us help you through this journey. We highly recommend you bring cabinet door if possible as well as color swatch.

    Do you install the countertops?

    Please bring pictures, ideas, inspirations to let us help you through this journey. We highly recommend you bring cabinet door if possible as well as color swatch.

    What is the lead time on your slabs?

    We stock about 17,000 slabs in any given time so most of the time what you are looking for will be here.

    What is the lead time on your tiles?

    We stock most of our field tiles. Mosaics are special orders and it can take anywhere from 2-10 days.

    Can I purchase from you directly?

    The slabs must be purchased through your fabricator, contractors or builders. Tiles can be purchased directly.

    Can I get a sample of slabs or tiles?

    We try our best to keep samples of everything. We encourage you to work with your showroom consultant to obtain samples.

    We are open to the public

    Q&A Section_We are open to Public

    Questions About Our Products

    What is the best way to clean countertop surfaces?

    We recommend you clean up spills immediately using only mild detergent and warm water to clean. Granite, Marble, Quartize, Limestones being a natural material is porous. Never use acidic or abrasive cleaners.

    Does my natural material need to be sealed?

    Yes, all natural materials MUST be sealed. By choosing natural stone or premium tile you made an excellent investment. You know that your new stone or tile will give you years of functionality, but what you may not know that in order to retain its beauty, some simple yet important maintenance is needed. The best way to prevent stains on stone is to treat it with DuPont StoneTech Sealer. Sealers repel spills on the surface giving you time to wipe them away before they have a chance to penetrate your stone.

    Once my stone is sealed how do I maintain it?

    You wouldn’t use a harsh, ordinary household cleaner to wash your nice car, would you? Natural stone demands the same kind of attention – it needs cleaning products that are specifically made for its unique mineral composition. We recommend you use cleaners that is made for granite and natural stones. We highly recommend you use DuPont StoneTech Revitalizer which cleans and seals at the same time.

    Vetrazzo Inspriation Pic2


    What is Quantra?

    Quantra is a high quality natural quartz stone that is solid, non-porous, homogenous and highly durable and resistant staining and water absorption and is virtually maintenance free. Quantra is twice as impact resistant as & 4 times stronger than natural stone.

    What is Quantra made out of?

    Quantra is composed of up to 93 % premium grade pure quartz and 7% high quality polyester resin. Quantra is colored using finest quality of pigments which ensure the consistency of color from batch to batch.

    What is the biggest advantage of using Quantra?

    Quantra does not stain, or starch easily. It does not support mildew and mold. It has superior impact resistance. It’s heat resistant, and is immune to freezing and throwing cycle.

    What kind of machine is used to manufacture Quantra?

    Quantra is manufactured using the world renewed BRETONSTONE® SYSTEM. It is exclusive technology, patented by Breton S.p. A, Italy of “Compaction by Vibrocompresion Under Vaccume” which makes it possible to work and compact dry mixtures formed by stone aggregates and binding paste into compound stone of the highest quality “Natural Quartz.”




    What is Neolith?

    NeoLith is a sintered compact surface. Neolith is made up of all natural products including clays, feldspar, silica and mineral oxides, and its colors are made up of natural pigments. Neolith comes with an expected lifetime of durability, and a 15-year warrantee for peace of mind, making it a sustainable, buy it once choice. Neolith does not stain. Unlike marble, concrete, butcher block, laminate, and granite, Neolith isn’t porous, so it won’t stain and doesn’t need to be sealed. Even the white colored neolith will wipe clean without staining. This saves time, headaches, and money – not to mention the worry over coffee and red wine stains on our beautiful new countertop!

    What is Neolith made of?

    Composition: 100% natural based on 3 groups of elements:

    1. Minerals from granite: quartz and feldspar which provide the product with hardness and strength.
    2. Minerals from glass and silica that provide chemical stability.
    3. Natural oxides that offer chromatic properties.

    How is Neolith produced? What is Sintering?

    The Sintering Technology TheSize has developed to create Neolith replicates in just a few hours the process by which stones are naturally created over a period of thousands of years. It consists of subjecting the raw materials described above to very high pressures and temperatures.The combination of raw materials goes through a press in a first phase where force/pressure of up to 400 bars is applied. In a second phase, the boards are placed in an oven where they are cooked at temperatures of more than 1200ºC. This process produces an ultra-compact decorative full-body surface (17 colors in the repertory to date).

    What can Neolith be used for?

    Because of the format and physical/mechanical characteristics, this type of product is ideal for an endless number of interior and exterior uses in business and private homes: countertops, floors, walls, façades, tiling, furniture. The only limit is your imagination.

    What kind of care does my Neolith kitchen countertop need?

    It all depends on the countertop finish. If your countertop is in the Silk, Satin or Riverwashed finish, we recommend you download the Cleaning and Maintenance Guide from the Support section. If your countertop is in the Polished finish, we recommend you download the Cleaning and Maintenance Guide for the Polished Finish from the Support section.

    Is Neolith scratch-resistant?

    Yes. Neolith is made of natural materials and is produced at very high temperatures and pressures which make it highly scratch and impact-resistant. However, sudden impacts, excessive temperatures and improper use can damage the surface of the material just like with any other surface.The vitrified surface of the polished finish requires greater care as it does not feature as much surface hardness. For more information, we recommend you download the Cleaning and Maintenance Guide for the Polished Finish from the Support section.

    *Take special care with ceramic knives:
    Ceramic knives can scratch a Neolith surface irrespective of the finish just as they scratch other brands of the same and other product categories.

    Why is Neolith so special?

    Neolith is a high-performance, large-size and thin surface. It is a product with superior physical and mechanical properties which are equal to or even exceed any market standard or specification. Neolith can be used anywhere. It may be used for kitchen or bathroom countertops, interior and exterior tiling, extensive flooring, furniture or façades. The collection offers a range of more than 40 models available in 4 different finishes.

    What are the advantages of installing Neolith instead of other materials?

    Neolith is the latest in versatile products. Unlike other materials, Neolith can be used for any purpose which means architects, interior specialists, designers and owners can create a comprehensive, modern project. It is a light surface with a wide variety of finishes.



    Other Products

    What is Quartzite?

    Quartzite is an extremely hard rock that is not water or acid-soluble. On the Mohs test that measures how hard a material is, it has been given a hardness reading of 8/10. This mean that it is harder than glass and can actually cut it.

    What is Dolomite?

    The trend for white and gray lends itself to the typical Dolomite colors. Dolomites are often oversold as a Marble that performs like Granite. Unfortunately that is not quite right. Dolomites are slightly harder than your average marble but are much softer than granite, therefore they can scratch. Also, although dolomites will hold up better than marble or calcite to acids and etching, they can still etch. Dolomites make a great looking countertop and can be used in the kitchen, bathrooms, etc., but don’t expect the same performance as a harder stone like granite or quartzite. 

    What's is 2 cm (3/4) v.s 3 cm (1 1/4") slab?

    Besides the obvious factor, thickness, the 3 cm slab won’t require putting a layer of plywood underneath it and won’t require a laminated edge to cover up the plywood.

    Nuvolato Quartzite with Coodinating Mosaics

    Nuvolato Quartzite with Coodinating Mosaics
    We hope you found what you were looking for on this page.
    But nothing beats asking a real person so please contact us directly with all your questions.
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